Terms of delivery. Warranties & Returns

Complaints sant possible only goods purchased by www.trufedevanzare .com. The complaint must be applied without delay, and at the site of delivery to the recipient. The complaint must be made immediately after receipt of the goods by e-mail or phone contact your operator. If the shipment was delivered late, was damaged packaging, etc., please contact customer service by email at trufavest@yahoo.com operator
If the customer does not exercise their rights because of the timing and implementation of the above conditions, the shipment has been delivered properly and on time. Customer is responsible operator for any losses incurred by it intentionally breach resp one of the above provisions as not entered the correct information in the registration form. On receiving the package, it is necessary to check the number of individual items and any physical damage to the product. The customer is obliged to store the goods purchased in accordance with the manufacturer's instructions on the packaging. The complaint will not be accepted if the customer does not demonstrate Follow the manufacturer, or the failure was due to its handling and storage. Return defective goods on time, demonstrably purchased from online store will be replaced with a new product, or refund the money complaint by the applicant.
SC Customers can return products purchased Marcolas SRL in original packaging and warranty seal intact, within 5 working days of receipt without penalty and without giving any reason. Recall will be made at the expense of the customer, using the same transport service brought to bear expediereaSC.Marcolas SRL will return the value of the order within 30 days from the date of return of the products.
Amount returned and the conditions of return do not include transport costs.
Recall is mandatory AFTER have notified us in advance. We reserve the right not to accept return receiving parcels without notice.
"Clients" or "consumers" are only natural persons. Customers with legal personality have no right to cancel the contract, relevant legislation referring only to individuals.
Product delivery:
-Payment On delivery products. The products ordered will pay the price after handing the parcel courier.
-By Order products will be delivered plata.Astfel after confirmation of payment
-Payment Will be onlain with cardul.Astfel products delivered after confirmation of payment
Setting the schedule
It is possible to determine with the courier company delivery schedule. This should be mentions from the order placement.
Delivery failure
If the delivery order can not deliver the package, the courier will leave a notice, then will try to deliver the package still more than twice.
Delivery times
Delivery is between 9-17, therefore please specify a delivery address where you can find in our mailbox this time.
The selected products are shipped to the address specified in the order within 2-7 business days of placing the order, or if there is a difficulty in transport period will be notified by phone or email. Our products will be shipped by courier service URGENT COURIER. Since couriers delivering packages during working hours, it is recommended to specify us the address where you are during the day. If you want delivery of products at your place of work, please, go to order the company name under "Notifications". The transportation cost will be calculated based on your location and depending on the company we choose the best offer available * (client can choose courier company agreed). The costs of the expedition will be fully paid by the customer. Orders whose value is equal to or higher than 2000 lei receive free shipping. The manner of delivery shall be determined by mutual agreement and you will be contacted by an operator. The customer pays by cash courier for the order to the final.